By the time many SaaS product teams reach the end of a release cycle, they treat the release notes as an afterthought. Be funny, be conversational, and leave little easter eggs for people who read all the way through your release notes. Using release notes to showcase your business’s personality is a great way to improve customer loyalty and set you apart from the competition. Release notes briefly describe the changes in an update or what a new product is supposed to do.
- Some users don’t want to scrounge around a lengthy release note document on your website or through email.
- This archive can be valuable for users who want to track changes or refer back to specific release information.
- By documenting the changes and updates made in each software release, developers are held accountable for their work.
- Afterward comes an overview of any new features included in the release.
- Archbee is well-optimized for all these use cases, so the setup is straightforward, enabling your users to quickly find the release notes.
In the search box on the top left corner, you can search for the “release notes template”. Once your desired template pops up, click on it and click on the “Use Template” button on the bottom right corner. Include any enhancements and improvements made from the previous version. This is the most important part as this section gives the readers incentive to update to the new version. Show them what they’re missing out on in terms of things like speed, upload time, search capabilities, etc. Release notes explain new features added, issues resolved, and improvements in a product or software by the company.
Standard Release v2.16 (December 14,
Their feedback is valued and allows the company to thank customers for their feedback and make them feel appreciated. Remember, the primary goal of release notes is to inform users about what’s new, what’s changed, and any known issues. Keeping the information clear, concise, and user-centric ensures your audience gets the most out of your release notes. They are used to summarize changes made in the latest release of a product. Release notes are documents that communicate to the users the changes in a product and the steps necessary to update it.
But it lacks feedback boards and integrations like Intercom, with release notes. Release notes are a great way to show your customers you are listening to their feedback, either feature requests, ideas, or complaints. Providing these updates shows them that they matter to you and that you care about their experience. Regularly publishing product updates increases transparency by letting customers know they’re being heard.
How to use Amoeboids Automated Release Notes
Our new hotfix includes 50% less energy consumption.” It comes across as arrogant, a real trust-killer with your audience. Nowadays software purchases are in prime and people are interested to know more about the software before the purchase. Also, there are a good number of clients for your software then every update facilitates the clients or customers with relevant information.
When users encounter issues or bugs in the software, they can refer to the release notes to see if the problem has been addressed in the latest update. This saves time and effort for both the users and the support team, as they can quickly identify and resolve known issues without having to go through lengthy troubleshooting processes. They’re an essential part of the user experience and can help build trust and rapport with your audience.
Describe the update’s primary benefit:
If this text were shorter or at least broken up into smaller blocks, it would be easier to digest. They might enjoy your product, but that doesn’t necessarily mean they want to read about it for the entire day. Furthermore, the entire tone of the message is colloquial and inviting. Although the content is professional, the emojis and the informal vocabulary help attract the reader. They then explain what can be done with it and highlight how this wasn’t possible previously. They don’t leave any room for confusion, and their structure is easy to follow.
Retool categorizes their updates as “Minor,” “Improvement,” and “New.” If a user wants to focus only on “New” features within the list, they’re easy to find. Each release note section has a spot for users to leave feedback, so Retool can capture user sentiment about a release. This kind of feedback loop is essential in developing even better release notes because you can address exactly what the customer did or didn’t like.
They provide customers with the latest information on what they can expect from the company’s products. Changelog helps boost customer engagement by informing them about new product features and reducing churn by informing customers about what is changing and how it will affect them. Release notes can act as a form of documentation, making it easier for users to understand the software and its functionalities. They can also serve as a training resource for new users, enabling them to get up to speed quickly.
Issues/limitations/challenges — In this section, you should talk about all the limitations and obstacles you experienced while completing these changes. Introduction — The introduction should briefly describe the what is a release note changes and the product. Release notes generally contain a header, overview, purpose, issue summary, steps to reproduce, resolution, end-user impact, support impacts, notes, disclaimers, and contact information.